Frequently Asked Questions
Find answers to common questions about our products and services
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We offer a 14-day return policy for all unused items in original packaging.
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Yes, we ship to most countries worldwide.
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- This warranty covers all eligible products purchased through our website for 6 months from the date of purchase.
Frequently Asked Questions
Q1: Will this complete grille set fit my 2012 Bentley Continental GT?
A: No, this grille set (3W0853660, 3W0853683D, 3W0853684C) is designed exclusively for 2009-2011 pre-facelift Continental GT, GTC, and Flying Spur models. The 2012 model year introduced a significant facelift with updated front-end styling, revised bumper contours, and different grille designs with new part numbers. Installing these 2009-2011 grilles on a 2012 or 2013 facelift model will result in improper fitment, misalignment, and an incorrect appearance. If you have a 2012-2013 model, you need the facelift-specific grille part numbers. Always verify your exact model year before ordering.
Q2: Does this set include everything I need for a complete front grille replacement, including the matrix grille and Bentley emblem?
A: This is a comprehensive 3-PIECE SET that includes the main chrome grille surround (3W0853660), left lower grille (3W0853683D), and right lower grille (3W0853684C). However, the chrome surround is the FRAME/BORDER only. The main matrix grille insert (the mesh/grid that sits inside the chrome frame) and the Bentley "B" wing emblem are separate components and are NOT included. You'll need to transfer your existing matrix grille insert and emblem from your old surround to this new one, or purchase them separately if they're also damaged. The left and right lower grilles are complete assemblies.
Q3: Are the lower grilles chrome or black finish, and how do I know which is correct for my vehicle?
A: The lower grilles (left and right) can come in either black or chrome finish depending on your vehicle's specific configuration and trim level. Most standard Continental GT/GTC/Flying Spur models from 2009-2011 feature black lower grilles, while some higher trim levels, special editions, or specific option packages may have chrome lower grilles. The best way to verify is to examine your current grilles before ordering. Check the product listing with your seller to confirm which finish is included, or request the specific finish that matches your vehicle. Providing your VIN to the seller can also help ensure you receive the correct finish.
Q4: Can I install this complete 3-piece grille set myself, or is professional installation necessary?
A: While experienced DIY enthusiasts with proper tools and automotive experience can install these grilles, professional installation is highly recommended for Bentley Continental models. The installation typically requires partial or complete front bumper removal, careful handling of the chrome surround to prevent damage, transferring the matrix grille insert and emblem, disconnecting and reconnecting fog lights (if integrated in lower grilles), handling parking sensors and cameras, and ensuring precise alignment of all three components. Bentley's precision engineering means even small alignment errors are noticeable. Improper installation can damage expensive surrounding components, scratch paint, or result in rattles and poor fitment. A professional technician familiar with Bentley vehicles can complete the 3-piece installation in 2-4 hours with proper results.




